Help & Support
How can we help you today?
Browse common questions, talk to our team, or open a ticket — we're here 24/7.
Open a ticket
We'll reply on the ticket, usually within an hour
Report an issue
Damaged package or rider problem?
Still need help?
Reach out directly — a real person will respond.
Emailhello@darshdelivery.com
Frequently Asked Questions
Quick answers to common questions.
How do I book a delivery?
Tap “Send a Package” on the homepage, fill in pickup, drop-off and package details, then choose your rider and pay.
Can I track my package in real time?
Yes. Every delivery comes with a live tracking page: where your rider is, the ETA, and who they are.
What payment methods are supported?
Debit card, bank transfer and USSD, through Paystack.
What if my package is damaged?
Use “Report an issue” on this page, with the tracking ID. Our team replies within one business hour.
Do you deliver outside Lagos?
Not yet. We deliver across Lagos today, and more cities are coming.